Questions
Does it work with my EHR?
Yes. CARA works with any EHR. If we haven't connected yours yet, we build that connection during your build. And if we can't, you get your $5,000 back.
What about my other software?
She uses the tools you already have, with her own login.
When would I go live?
The first 20 are built in October, the next 30 in November. First come, first served.
Why $5,000?
We build her on your tools, and it covers your first month.
Is there a contract?
No long-term contract. Your $5,000 is fully refundable until your build starts, and you get the 90-day CARA Promise once you're live.
What if it doesn't work?
Your monthly doesn't start until she's been live 30 days, and if you use her the way we train you for 90 days and you're not absolutely satisfied, you get a full refund.
Is it HIPAA compliant?
Yes. CARA is built from the ground up to be HIPAA compliant. We sign a BAA with your practice, and every vendor that handles patient information signs one with us.
Will patients know it's AI?
If a patient asks, Kelly tells them she's AI.
Will it replace my front desk?
No. CARA takes on the repeat work. The patient conversations stay with your team, and you stay in charge.
My team will push back.
We train your whole team in onboarding. CARA takes weight off their plate, and they stay in charge.
I already have a marketing company.
If you love them, keep them, and run ours alongside. Your scoreboards will show you which one brings in more new patients.
Is ad spend included?
No, it's separate, paid straight to Meta and Google, and we never mark it up. We recommend at least $3,000 a month: $2,000 Meta, $1,000 Google.
How do call minutes work?
Your $2,000/mo includes 1,000 connected call minutes a month. Ringing is free: only connected minutes count. Extra minutes are $400 per 1,000, and we alert you at 80%.
I have two locations.
It's one CARA per practice location.
Do I own my accounts and data?
Yes. Your ad accounts, your CRM and your data stay yours, no matter what.
What about insurance verification?
We're building it with our founding members first. They'll get it before anyone else.
How do I show up on ChatGPT?
It's still local SEO: your Google profile, fresh reviews, and your Yelp listing, because ChatGPT reads Yelp.
What happens after seat 50?
The Founding 50 sold out on stage. Founding pricing ($5,000 today, then $2,000 a month) stays open through Monday, October 5, at 11:59 PM ET, with the Found First Audit and Lost Patient Recall. The Life Retreat is now subject to availability. After Monday, it's $2,500 a month and no bonuses.